When professionals work together, great things can happen. But great things don’t happen by mistake, and they’re not always easy–especially if you have a professional relationship that spans oceans and time zones.
How do freelancers foster strong client relationships that can withstand the test of time? We asked the Upwork Facebook Community what they thought, here is a sampling of their advice.
“Honesty and clear communication.”
– Dwight Tyson
“When clients are new, it is important to discuss job specifications, ask relevant questions, and provide them with at least a rough plan of how you want to work on their project. Once the client trusts you, it’s even more important to maintain that trust to build a long-term professional relationship. Always provide realistic estimates and communicate with them frequently. Update on project progress, inform if there are any hurdles faced, and let them know valid reasons if deadlines were not met. If the client gives feedback/suggestions on your work, then welcome it and discuss with them if you don’t agree. Quality, punctuality, and clear communication are the key things for successful client-freelancer relationships.”
– Shrinidhi Hasyagar
“Go the extra mile.”
– Susan Gichuhi
“Always establish clear and realistic expectations and meet those expected of you—and if you reasonably can, exceed them a bit.”
– Nicole Misencik
“Stay committed, honest, and diligent to the given task. Be communicative and deliver the output in time. And most importantly, be friendly.”
– Doris Omega Panangcod
“Wow them with your work.”
– Arpit Jain
For more great information on building effective professional online relationships, check out Communication Is Key for Online Work and Open For Business: Remote Office Tips for Freelance Professionals.
Have any relationship tips to add? Tell us in the comments!
Editor’s note: Responses edited for grammar, spelling, and clarity. The statements above are those of their authors and do not constitute the views or opinions of Upwork.
The post Fostering Great Freelancer-Client Relationships appeared first on Upwork Blog.
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