Launched in 2007, Zendesk is a leading cloud-based customer service software. While they’re based in San Francisco, CA, they work with hundreds of people around the world—including specialized customer support teams in several cities that have helped fuel Zendesk’s growth.
At its core, customer service is about people and Zendesk believes the number one factor behind a happy global team is the talent: Working with the best professionals, regardless of their physical location, is a great first step to building a powerhouse team.
How do they effectively connect people across borders and time zones?
Find out during a live webinar on Tuesday, May 3, 2016 at 11am PST / 2pm EST.
Zendesk’s senior customer service evangelist Dave Dyson will join Upwork category director Ryan Johnson for a discussion that will look at how you can:
- Extend your HQ culture to branch or home offices
- Find, screen, interview, and hire the right team members via video conferencing or phone
- Build a personal relationship between managers and employees, and among distributed colleagues
- Give and get feedback via email, chat, and video conferencing
- Infuse your HQ culture with contributions from your remote team
- Ensure that remote team members feel appreciated and engaged
Ready to learn more? Register today for “Building a happy company culture with a global team.”
The post How Zendesk Built a Happy Company Culture with its Global Team [Webinar] appeared first on Upwork Blog.
from Upwork Blog http://ift.tt/1T3ayXz
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